Terms of Service

Effective Date: January 1, 2025

Welcome to FinTrafficLab. These Terms govern your access to and use of our services, digital materials, and goods available at FinTrafficLab.com.

1. Acceptance of Terms

By accessing or using any portion of the offerings provided by FinTrafficLab, you agree to comply with and be bound by these Terms. If you do not agree with any of these Terms, you must refrain from using our platform.

2. Services

FinTrafficLab provides tailored solutions and professional support designed to streamline your operational processes.

2.1 Service Scope

Each service engagement is outlined in a separate agreement or order form specifying deliverables, schedules, and fees.

2.2 Service Cancellations and Modifications

If you wish to cancel a scheduled service, you must notify us at least 7 days in advance via Contact Form. Cancellations made within this period are eligible for a full reimbursement of any prepaid amounts. Requests received less than 7 days before the service date are not eligible for reimbursement due to resource allocation.

Requests to modify the schedule or scope of a service can be submitted via Contact Form. Such requests will be accommodated subject to availability and may be subject to additional fees.

3. Digital Materials

3.1 Access and Use

Upon purchase of any digital material, such as guides, tutorials, or templates, you will receive access credentials. These materials are licensed to you for personal use only and may not be shared, redistributed, or resold.

3.2 Digital Material Reimbursements

Digital material purchases are eligible for reimbursement within 14 days from the date of purchase, provided that less than 20% of the content has been accessed. To request a reimbursement, please complete the form at Contact Form. Approved reimbursements will be processed via your original method of payment within 10 business days. Access to the materials will be revoked upon completion of the reimbursement.

Requests to transfer access to another product or course may be submitted within 30 days of purchase and will be considered based on availability.

4. Physical Goods

4.1 Order and Delivery

When you order a physical product, you will receive an order confirmation by email with estimated delivery details.

4.2 Goods Send-Back Policy

If you are not satisfied with a physical product, you may send it back within 30 days of delivery in its original condition. To initiate a send-back, contact us through Contact Form to receive a send-back authorization. Shipping costs are your responsibility, except when the product is defective or damaged upon arrival.

Once we receive and inspect the item, approved reimbursements will be issued to your original payment method within 15 business days. You may request a replacement item free of charge if available, instead of a reimbursement.

5. Payment Methods

We accept credit and debit cards. All fees are disclosed at the time of checkout and charged in Swiss francs (CHF).

6. User Obligations

You agree to provide accurate information when purchasing or engaging with any of our offerings. You must comply with all applicable laws and refrain from unauthorized or abusive behaviors.

7. Intellectual Property

All content, trademarks, logos, and materials on this website are the property of FinTrafficLab or its licensors. Unauthorized use is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, FinTrafficLab shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our platform.

9. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our offerings after changes are posted constitutes acceptance of the revised Terms.

10. Contact Information

FinTrafficLab
Bundesplatz 3, 3005 Bern, Switzerland
Business ID CHE-772.777.051
Phone: +41762241759
For inquiries or assistance, please use our Contact Form.